By: David Smyth, March 6, 2014
My career requires me to spend everyday talking to families about a topic many may consider to be taboo: money. It’s usually considered rude to ask friends and family probing questions about their income and spending habits, and most of us consider these topics inappropriate points of discussion for the dinner table or around the water cooler.
Despite the fact that discussing wealth and finances is my job, people often come into my office with the idea that these topics are private matters. It’s common for client-families–especially those who are new to working with our team, or undergoing a major life change–to be hesitant about discussing their financial goals and mistakes.
In addressing this issue, I’d like to first say that I understand. There is a certain sense of personal responsibility associated with finances, so feeling some anxiety about discussing what you view as shortcomings is normal. However, let me encourage you to not let this anxiety keep you from communicating your struggles, concerns, and vision for the future with our team.
When you allow fear of judgement to dictate what you do or do not discuss with us, you miss out on an opportunity to improve your financial health. Keep in mind that our team is not here to criticize, but to help you see areas in need of improvement and put solutions in place. In communicating with us, you allow us to better understand the full scope of your financial situation. When this happens, we are able to use the tools and resources we possess to serve you best.
Let me also take a moment to remind you about our standard of privacy. Your security and confidentiality is of utmost importance to us, and we will strive to maintain this as a top priority. When you discuss a point of concern or a financial goal with our team, you can rest assured that it remains within the confines of our office.
- To hold our profession in high esteem and strive to enhance its prestige.
- To fulfill the needs of our clients, competently and professionally.
- To maintain our clients’ confidences.
- To render exemplary service to our clients and their beneficiaries.
- To adhere to professional standards of conduct in helping our clients to protect insurable obligations and attain their financial security objectives.
- To present accurately and honestly all the facts essential to our clients’ decisions.
- To perfect our skills and increase our knowledge through continuing education.
- To conduct our business in such a way that our example might help raise the professional standards of those in our profession.
- To keep informed with respect to applicable laws and regulations and to observe them in the practice of our profession.
- To cooperate with others whose services are constructively related to meeting the needs of our clients.
It is always a goal of our team to work toward strengthening the relationships with have with our client-families. We work hard to create an environment in which the lines of communication are open and you feel comfortable discussing difficult topics. If you’ve been hesitant to meet with us, or there’s a specific concern you’ve avoided telling us about, I encourage you to overcome your reluctance in 2014. The result? Peace of mind and a stronger financial plan for your future.